Current Incidents
There are 6 incidents or planned maintenances that may be affecting customers on our network.
302910: INCIDENT AFFECTING BROADBAND AND VOICE SERVICES
Last updated:(01 May 2024 17:11hrs)
Status: Currently open.
Location: Bedfordshire MK40, MK42 ,MK43, MK44, MK45, MK46.
We are currently experiencing a network incident in the Bedfordshire MK4 area affecting voice and data services. Engineers are currently investigating the issue and will provide an update as soon as possible.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
No updates for this incident yet.
301639 : THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES
Last updated:(01 May 2024 08:28hrs)
Status: Currently open.
Location: Hampshire, SO24 / SO22.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 02/05/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
300839 : MAINTENANCE AFFECTING SERVICES
Last updated:(01 May 2024 08:26hrs)
Status: Currently open.
Location: Bishops Stortford , CM23.
There is essential maintenance taking place between the hours of 0800 and 1700 on Thursday 02/05/2024. Customers may experience an interruption to services for up to 10 minutes during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
301181: MAINTENANCE AFFECTING SERVICES
Last updated:(01 May 2024 08:20hrs)
Status: Closed.
Location: Berryfields HP18.
There is essential maintenance taking place between the hours of 09:00 and 15:00 on 30/04/24 Customers may experience an interruption to services for up to 6 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (01 May 2024 08:20hrs)
This Planned Maintenance was completed on Wednesday, May 1st, 2024 at 08:20hrs.
299943 : MAINTENANCE AFFECTING SERVICES
Last updated:(01 May 2024 08:20hrs)
Status: Closed.
Location: London N1C.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 01/05/24 Customers may experience an interruption to services for up to 1 hour during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (01 May 2024 08:20hrs)
This Planned Maintenance was completed on Wednesday, May 1st, 2024 at 08:20hrs.
302735: EMERGENCY MAINTENANCE AFFECTING SERVICES
Last updated:(01 May 2024 08:19hrs)
Status: Closed.
Location: Bicester OX25.
There is emergency maintenance taking place between the hours of 00:00 and 06:00 on 01/05/24 Customers may experience an interruption to services for up to 6hrs during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (01 May 2024 08:19hrs)
This incident was closed on Wednesday, May 1st, 2024 at 08:19hrs.
